OTRS provides the possibility to show a so called "message of the day" at the login page (otrs-agents login screen). This feature could be useful to inform the otrs-agents about a planned server maintenance or common problems.

To activate the message of the day follow these steps:

• Login into otrs as administrator
• Open the admin area and click on "Sysconfig"
• As search phrase type in the search field: ShowMotd
• In the result list click on: Frontend::Agent
• Search for "ShowMotd" on the following page and set the value to "Yes"

The text that should be shown as "message of the day" must be entered in a file called motd.dtl. This file is placed in your theme directory. If you are using the standard theme the file ist placed in the following path: Kernel/Output/HTML/Standard/Motd.dtl